IT intelligence

We define IT intelligence as the combination of modern IT applications with specialised user knowledge. On the one hand, IT intelligence is the key to cost-efficient process automation along the entire value added chain, from the manufacturer to the retailer partner. Important elements include:

• CRM (Customer Relationship Management)
• ECR (Efficient Consumer Response)
• ERP (Enterprise Resource Planning)
• WMS (Warehouse Management Systems)
• VMI (Vendor Managed Inventory).

On the other hand, IT intelligence enables different information to be integrated into professional knowledge management, which underpins successful brand development.